Our mission at Trades & Labor Federal Credit Union is to provide financial products, services, and education enabling members to achieve personal and financial goals to benefit their quality of life.

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Plan & Protect

Credit Insurance may make your loan payments when you can't

Life can be wonderful. But it can also get complicated when unexpected things happen. Protecting your loan payments against the unexpected such as a disability or covered life event [including dismemberment and terminal illness] could help you protect more than your finances. It could help lighten the burden for the people you care about. Insure your loan payments today so you can worry a little less about tomorrow.

There's no way to predict an injury, illness or other unexpected life event. You can take steps to protect your family if the unforeseen happens. Credit disability and credit life insurance may help reduce or pay off your covered loan or make your monthly loan payment, up to the policy maximum, in the event of a covered life event, injury, illness or death.

You decide which payments you want to protect and the monthly premium may be added to your loan. Coverage is designed to fit your lifestyle, it is totally voluntary, and it won't affect your loan approval. It's simple to apply [for individual or joint coverage]. You can sign up for credit insurance at your loan closing, or anytime you'd like.

Call Trades & Labor Federal Credit Union at 507-377-1863 to find out more.

CUNA Mutual Group is the marketing name for CUNA Mutual Holding Company, a mutual insurance holding company, its subsidiaries and affiliates. Your purchase of MEMBER'S CHOICE• Credit Life and Credit Disability Insurance, underwritten by CMFG Life Insurance Company, is optional and will not affect your application for credit or the terms of any credit agreement required to obtain a loan. Certain eligibility requirements, conditions, and exclusions may apply. Please contact your loan representative or refer to the Group Policy for a full explanation of the terms.

Unique ID & Copyright:
CDCL-2039560.1-0218-0320 © CUNA Mutual Group 2018, All Rights Reserved

Don't let a wrecked vehicle wreck your finances.

Guaranteed Asset Protection (GAP) is a great way to protect your finances if the value of your vehicle is less than the amount of your car loan. A good rule of thumb is to assume your new vehicle will depreciate on average 20% the first year you own it, half of which occurs the minute you drive it off the lot.* This leaves a gap between what you owe on your loan and the value of your vehicle if it's deemed a total loss due to an accident or theft. Our GAP program can help fill the gap between what your vehicle insurance will pay and what you owe on your loan. Plus, it helps you get into your next vehicle by reducing your loan at the credit union by $1,000 or more.

Our GAP Plus program includes Deductible Assistance which is designed to provide financial relief when your vehicle is damaged but not deemed a total loss. If repairs cost more than your deductible, the deductible amount is applied to your vehicle loan at the credit union, reducing what you owe.

Contact us today to learn more about adding GAP Plus with Deductible Assistance to your vehicle loan so you can worry less about tomorrow.

Disclosure and source:
*Car Depreciation - 5 Things to Consider, CARFAX, May 18, 2017

Your purchase of MEMBER'S CHOICE™ Guaranteed Asset Protection (GAP), which includes deductible assistance, is optional and will not affect your application for credit or the terms of any credit agreement you have with us. Certain eligibility requirements, conditions, and exclusions may apply. You will receive the contract before you are required to pay for GAP. You should carefully read the contract for a full explanation of the terms. If you choose GAP, adding the GAP fee to your loan amount will increase the cost of GAP. You may cancel GAP at any time. If you cancel GAP within 90 days you will receive a full refund of any fee paid.

GAP purchased from state chartered credit unions in FL, GA, IA, RI, UT, VT, and WI, may be with or without a refund provision. Prices of the refundable and non-refundable products are likely to differ. If you choose a refundable product, you may cancel at any time during the loan and receive a refund of the unearned fee.

GAP purchased from state chartered credit unions in CO, MO, or SC may be canceled at any time during the loan and receive a refund of the unearned fee.

GAP purchased from state chartered credit unions in IN may be with or without a refund provision. If the credit union offers a refund provision, you may cancel at any time during the loan and receive a refund of the unearned fee.

Unique ID & Copyright:
GAP-2178988.1-0718-0820 © CUNA Mutual Group, 2018. All Rights Reserved.

What We Use to Protect You from Fraud

Shazam uses FICO® Falcone Fraud Manager {24/7) to help in the fight against debit card fraud.

HOW IT WORKS--Fraud detection and case management involve identifying transactions based on a predetermined set of parameters that appear to be suspicious and contacting cardholders to determine the validity of these transactions. The desired outcome is to more quickly identity fraudulent transactions and limit the impact on the credit union and our card holder.

If suspicious activity is detected, Shazam will contact you using the number on file with Trades and will ask you to verify transaction activity on your card. Your participation in responding to this call is critical to preventing potential risk and avoiding restrictions that may be put in place on your card. Having up to date contact numbers associated with your account is critical to us being able to properly protect your account.

What You Can Do to Help

  • Contact us with your most up-to-date contact information.
  • Notify us if you will be traveling and using your debit card.
  • Report a lost or stolen Debit Card at 800-383-8000.

Falcone Fraud Manager {24/7) is also used for our VISA credit cards using this same process.

  • Report a lost or stolen Credit Card at 800-991-4964

Online Security - Things to Remember

  • Create secure passwords. Keep them private. Change them regularly.
  • Use a combination of letters, numbers and symbols for a strong password.
  • Update your firewall, virus protection, and browser software regularly.
  • Use e-mail software with built-in spam filtering. Keep filters current. Don't open emails or attachment if you don't know the sender.
  • Deal with known, reputable vendors when doing online shopping.
  • Don't fall for internet scams. Remember the old saying "if it is too good to be true, it probably is".

Security for ATMs

  • Protect your Debit card and keep it in a safe place.
  • Do not store the magnetic strip on the back of you card against the magnetic strip of another card in your wallet.
  • If possible, avoid using an ATM during hours of darkness. If you must do so, try to have another person with you.
  • If an ATM must be used at night, try to use one in an area that is well lit.
  • When possible, try to choose an ATM that is highly visible.
  • Thoroughly observe the area around the ATM.
  • Be cautious of anyone who engages you in conversation as you approach the ATM, while you are using it or right after.
  • Be suspicious of anyone who closely observes you while you are using the ATM: Protect your PIN from view.
  • Never ask a stranger for help with an ATM transaction.
  • Don't count or needlessly expose cash at the ATM, spend as little time at the ATM as possible.
  • Take your receipt from the ATM.
  • Do not reveal your PIN to anyone.
  • When using a drive-up ATM, roll up car windows and lock the doors.
  • If your debit card is lost or stolen, immediately contact Trades & Labor.
    • If after hours Call Shazam at 1-800-383-8000 to report a lost or stolen card.

How to Recognize a Phishing, Mishing, or Vishing Scam

  • Genuine banks, credit unions, and organizations will NOT contact you be e-mail to request confidential and personal information. If they send you a genuine request for some information, they would address you by your name and not refer you as "an account holder, customer, or member".
  • Take care to ensure that any e-mail or message they send to you does not contain typing errors and grammatical mistakes- many scammers make silly mistakes.

How to Respond to these Scams

  • If you receive an e-mail, phone call, or other message supposedly from a financial institution or another organization requesting your personal details, delete the message or hang up your phone.
  • Do not divulge your details to anyone until you have made some extra checks to satisfy yourself that it is not a scam.
  • Contact the organization yourself- but never use the number provided in the e-mail or message- a scammer will not give you the correct number!

How to Reduce the Damage If You Have Fallen for a Scam

  • Report the scam- You should call Trades & Labor or any other organization if you are suspicious of an email, letter, or phone call that claims to be from them. Or if you think someone may have access to your accounts. They can advise you on what to do next. Make sure the phone number you use is from the phone book or from your account statement.
  • Change your passwords- Scammers may have also gained access to your on line passwords.

Take Advantage of Free Annual Credit Reports

Consumers can take advantage of a free annual copy of their credit report from the three major credit bureausEquifax, Experian, and Trans Union.

TO LEARN MORE, VISIT www.annualcreditreport.com or call toll free 877-322-8228.

What to Do If Your Identity is Stolen

Recommended Actions

Here are suggested actions recommended by the Federal Trade Commission and Equifax that you should take immediately if you suspect you are a victim of identity theft. Keep a detailed record with the content of your conversations and copies of all correspondence.

Call the Police

Report the crime to the police or sheriff's department that has jurisdiction in your case and request a police report. Though the authorities are often unable to assist you, a police report may be necessary to help convince creditors that someone else has opened an account in your name.

Contact the Federal Trade Commission

You can file a complaint with the FTC using the on line complaint form; or call the FTC's Identity Theft Hotline, toll-free: 1-877-IDTHEFT {1-877-438-4338) or write IDENTITY THEFT CLEARINGHOUSE, FEDERAL TRADE COMMISSION, 600 PENNSYLVANIA AVE, NW, WASHINGTON, DC 20580. The FTC does not resolve individual consumer problems itself, but your complaint may lead to law enforcement action.

Contact the Three Credit Reporting Agencies

Have one of the agencies put a fraud alert on your file, which will aid in preventing new credit accounts from being opened without your express permission.

TRANSUNION: 1-800-680-7289 www.transunion.com
Fraud Victim Assistance Division, PO Box 6790, Fullerton, CA 92634

EQUIFAX: 1-800-525-6285 www.eguifax.com
PO Box 740256, Atlanta, GA 30374-0241

EXPERIAN: 1-888-397-3742 www.experian.com
PO Box 9532, Allen, TX 75013

Once you place the fraud alert in your file, you're entitled to order one free copy of your credit report from each of t he three consumer reporting companies, and, if you ask, only the last four digits of your Social Security number will appear on your credit reports. Once you get your credit reports, review them carefully. Look for inquires from companies you haven't contacted, accounts you didn't open, and debts on you accounts that you can't explain.

Close the Accounts That Have Been Tampered With
  • Close the account that you know, or believe, have been tampered with or opened fraudulently.
  • Call and speak with someone in the security or fraud department of each company.
  • Follow up in writing and include copies (not originals) of supporting documents. It is important to notify credit card companies and banks in writing. Send your letters by certified mail, return receipt requested, so you can document what the company received and when. Keep a file of your correspondence and enclosures.

Insurance protection is part of a solid financial plan. From getting a good rate on coverage for your car to making sure your life insurance is adequate. dependable insurance coverage ensures financial relief when you need it. Along the way, you'll take comfort in knowing you're protected.

TruStage insurance products and programs help members protect what matters most. Backed by nearly 80 years of working in partnership with credit unions and their members, you'll find products for life, car, AD&D, long-term care, home and more. TruStage offers straightforward information, real value and assurance. Learn more about TruStage, get quotes or just explore.

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